So How many photos do I get? 

 

We provide 25-35 edited images for your listing.  

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Pay Policy

 

We deliver photos within 24 hrs.  Payment is due in full at the time photos are taken. We accept either cash, check or Venmo.

 

Do you offer refunds on services? 

 

We don’t offer refunds for services rendered, however we can apply a discount to future shoots.  If something is our fault, we will happily reshoot and fix the problem.

 

What’s your rain policy? 

 

Weather can negatively impact a shoot.  During inclement weather we will contact you via email or text  the morning of shoot, verifying the appointment and asking if you want to wait for better conditions.  We will shoot in any weather, however exteriors may have to be taken on a separate day.

 

What’s your reshoot policy: 

 

If you would like a partial reshoot (new exteriors on a sunny day, updated kitchen, new paint, etc ) we charge $40. 

 

Does your photographer clean and or stage the home?

 

Our photographers do not stage/clean up at shoots. They will do their best job to move small objects that may impact the photo, but the responsibility to prepare the home lies with the agent and homeowner. 

 

Ownership rights to files:

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Rachel Prince Photography retains the rights for photography.  The purchasing agent is given full use of the photos to use for any advertising/marketing they want.  We can transfer rights to a third party, we just need consent from purchaser.  (Ex. If an agent wants to sell their photos to another agent, that's fine, we just need the permission from the original agent who paid for the shoot.)